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HostWorks, Earthnet Deploy MX Logic to Control Customer Spam

DENVER – Sept. 15, 2003 – MX Logic, Inc., a provider of email protection and security services, including spam and virus filtering, today announced that Earthnet and HostWorks, two leading Internet Service Providers (ISPs), have selected MX Logic’s email protection service to resell to their customers to control spam.

Spam is a growing concern for ISPs and their customers.  According to analyst research, spam today makes up 45 percent of all email and costs companies between $120 and $168 per employee per year.  For ISPs, an increase in the amount of unwanted mail results in associated IT personnel drain, increased customer support calls, decreased network bandwidth, mail storage and customer satisfaction and costly network downtime. 

As leading ISPs, Earthnet, which provides dial-up, high-speed, Web hosting and advanced Data Center services to hundreds of enterprises, and HostWorks, which provides Internet custom Web applications, Web site managed hosting services and turnkey solutions to 375 clients in 27 states and three countries, are extremely sensitive to security issues.   Prior to signing on with MX Logic, both ISPs used either in-house or competitive email security products.  The in-house products proved to be ineffective and resource-intensive, as IT personnel spent a lot of time administering the product, while a large amount of spam continued to get through. 

“MX Logic’s Email Defense Service has done an outstanding job of blocking spam and unwanted mail for us. Many of our customers have informed us that their spam is completely eliminated with MX Logic’s service.   And, through a survey we conducted, our customers stated they are very pleased that MX Logic has been highly effective in not stopping legitimate email in their spam management process,” said Bahman Saless, CEO, Earthnet.  “With MX Logic’s services, we have been able to eliminate our email headaches, while increasing our customer satisfaction.”

HostWorks spent more than a year evaluating and beta testing email protection services. The company chose MX Logic’s service as the top solution due to its simplicity and ease of use, according to Paul Gilpatrick, president of HostWorks.

MX Logic’s Email Defense Service provides around-the-clock email protection and automatically intercepts, analyzes and blocks malicious and unsolicited messages at the network perimeter—before they can enter or leave the internal corporate network.  Its Stacked Classification Frameworksm , a patent-pending multi-layered spam detection system, leverages multiple unique methods and “voting” analysis to identify unwanted content.  The aggregation of these different techniques enables MX Logic to take advantage of each spam filter’s strengths and provides highly accurate spam detection, filtering up to 985 percent, while enabling MX Logic to maintain an industry-leading low false positive rate (legitimate email marked as spam).   Customers can deploy MX Logic’s Email Defense Service within minutes.                       

“Service providers offering Internet, hosting, email and managed services need a highly effective email protection service to keep customers satisfied and free from email threats,” said Scott Chasin, chief technology officer and co-founder, MX Logic.  “Earthnet and HostWorks’ experience with MX Logic is testament to our service effectiveness and reliability.  Service providers offering our Email Defense Service to their customers not only have additional revenue opportunities, but they can decrease customer support calls and increase customer satisfaction and loyalty.”

About Earthnet

Since 1994, Earthnet has been dedicated to providing quality Internet services to clients all over the United States. In that time, Earthnet has established itself as a leading provider of corporate Internet solutions for small as well as large companies. The company’s clients enjoy quality services ranging from collocation, dedicated servers, broadband Internet access, managed services and other related services.

About HostWorks

HostWorks, Inc. provides Internet custom Web applications, Web site managed hosting services and turnkey solutions for over 375 business-to-business and business-to-consumer clients in 27 states and three countries.                       

About MX Logic
MX Logic, Inc. provides advanced email protection and security services that safeguard enterprises, service providers and government organizations from junk email (“spam”), viruses, worms, malicious content, and other harmful threats at the network perimeter.  MX Logic’s Email Defense Service allows organizations to easily configure and control their email protection and security based on their overall corporate email policies.  MX Logic leverages a highly effective combination of spam fighting technologies and a “voting” analysis to identify suspect messages.  Through its spam detection system, MX Logic maintains industry-leading levels of spam sensitivity and very low levels of false positives (legitimate email marked as spam).   Developed by MX Logic technologists who have built and managed some of the world’s largest messaging infrastructures, MX Logic’s around-the-clock services enable IT resources to focus on their strategic business initiatives instead of spam and email threat management.  MX Logic, headquartered in Denver, Colo., has more than 500 enterprise and service provider customers.  For more information, visit www.mxlogic.com.

Reprinted with permission from MX Logic Press Room

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